{"id":739,"date":"2022-08-17T21:06:33","date_gmt":"2022-08-17T19:06:33","guid":{"rendered":"https:\/\/www.pretopay.com\/faqs\/"},"modified":"2023-12-13T17:28:51","modified_gmt":"2023-12-13T16:28:51","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.pretopay.com\/it\/faqs\/","title":{"rendered":"Faqs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"739\" class=\"elementor elementor-739 elementor-18\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-da7a100 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"da7a100\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6fcf7c7\" data-id=\"6fcf7c7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5c30fcb elementor-widget elementor-widget-breadcrumbs\" data-id=\"5c30fcb\" data-element_type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/www.pretopay.com\/wp-content\/plugins\/elementor-pro\/assets\/css\/widget-theme-elements.min.css\"><p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/www.pretopay.com\/it\/per-i-creator\/\">Home<\/a><\/span><\/span><\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51ef21c elementor-widget elementor-widget-heading\" data-id=\"51ef21c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 26-03-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">Faqs<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6dbedea\" data-id=\"6dbedea\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1f6228f elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-image\" data-id=\"1f6228f\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 26-03-2024 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"900\" height=\"900\" src=\"https:\/\/www.pretopay.com\/wp-content\/uploads\/2022\/08\/faqs-1024x1024.png\" class=\"attachment-large size-large wp-image-134\" alt=\"\" srcset=\"https:\/\/www.pretopay.com\/wp-content\/uploads\/2022\/08\/faqs-1024x1024.png 1024w, https:\/\/www.pretopay.com\/wp-content\/uploads\/2022\/08\/faqs-300x300.png 300w, https:\/\/www.pretopay.com\/wp-content\/uploads\/2022\/08\/faqs-150x150.png 150w, https:\/\/www.pretopay.com\/wp-content\/uploads\/2022\/08\/faqs-768x768.png 768w, https:\/\/www.pretopay.com\/wp-content\/uploads\/2022\/08\/faqs-800x800.png 800w, https:\/\/www.pretopay.com\/wp-content\/uploads\/2022\/08\/faqs.png 1515w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-488aa6e elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"488aa6e\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"900\" height=\"900\" src=\"https:\/\/www.pretopay.com\/wp-content\/uploads\/2022\/08\/faqs-1024x1024.png\" class=\"attachment-large size-large wp-image-134\" alt=\"\" srcset=\"https:\/\/www.pretopay.com\/wp-content\/uploads\/2022\/08\/faqs-1024x1024.png 1024w, https:\/\/www.pretopay.com\/wp-content\/uploads\/2022\/08\/faqs-300x300.png 300w, https:\/\/www.pretopay.com\/wp-content\/uploads\/2022\/08\/faqs-150x150.png 150w, https:\/\/www.pretopay.com\/wp-content\/uploads\/2022\/08\/faqs-768x768.png 768w, https:\/\/www.pretopay.com\/wp-content\/uploads\/2022\/08\/faqs-800x800.png 800w, https:\/\/www.pretopay.com\/wp-content\/uploads\/2022\/08\/faqs.png 1515w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7066e83 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7066e83\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b293c4b\" data-id=\"b293c4b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-96c6f02 elementor-widget elementor-widget-heading\" data-id=\"96c6f02\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Qualche dubbio?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ff0a0b elementor-widget elementor-widget-text-editor\" data-id=\"1ff0a0b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.20.0 - 26-03-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><span style=\"font-weight: 400;\">Qui troverai le risposte a tutti i tuoi dubbi!<\/span><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bc842e5 elementor-widget elementor-widget-xlaccorfq\" data-id=\"bc842e5\" data-element_type=\"widget\" data-widget_type=\"xlaccorfq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t \n\n<div class=\"xlacrdfaqsrch\">\n  \n  <div class=\"faq-header\">\n        <div class=\"filter-search\">\n                  <div id=\"myBtnContainer\">        \n                              <button class=\"btn\" onclick=\"filterSelection('per_i_utenti')\">\n              per i utenti            <\/button>\n                    <button class=\"btn\" onclick=\"filterSelection('per_i_creator')\">\n              per i creator            <\/button>\n              <\/div>\n        <\/div>  \n  <\/div>\n  <div class=\"xlcrwrp\">\n    <ul id=\"myUL\">\n      <li class=\"filterDiv per_i_utenti\"><a class=\"accordion-thumb\" href=\"#\">Come pagare un abbonamento?<\/a><div class=\"accordion-panel\"><div class=\"page\" title=\"Page 2\"><div class=\"layoutArea\"><div class=\"column\"><p>Un semplice video tutorial che spiega come pagare un abbonamento. Una volta convalidato il vostro account Telegram, tornate al link che l'influencer ha condiviso e potrete effettuare il pagamento per accedere al suo canale.<\/p><\/div><\/div><\/div><p><a href=\"https:\/\/youtube.com\/shorts\/6HxEY0VTZ0Q\"><span style=\"font-weight: 400;\"><span style=\"text-decoration: underline;\">https:\/\/youtube.com\/shorts\/6HxEY0VTZ0Q<\/span><\/span><\/a><\/p><\/div><\/li><li class=\"filterDiv per_i_utenti\"><a class=\"accordion-thumb\" href=\"#\">Quali sono i metodi di pagamento disponibili?<\/a><div class=\"accordion-panel\"><div class=\"page\" title=\"Page 2\"><div class=\"layoutArea\"><div class=\"column\"><p>Carta: Abbonamenti ai canali con rinnovo automatico e pagamento unico. (Le carte<\/p><p>prepagate non sono incluse)<\/p><p>PayPal: Disponibile per abbonamenti con pagamento unico.<\/p><\/div><\/div><\/div><\/div><\/li><li class=\"filterDiv per_i_utenti\"><a class=\"accordion-thumb\" href=\"#\">Posso effettuare il pagamento da qualsiasi Paese del mondo?<\/a><div class=\"accordion-panel\"><div class=\"page\" title=\"Page 2\"><div class=\"layoutArea\"><div class=\"column\"><p>E\u0300 possibile effettuare il pagamento da qualsiasi Paese che accetti la Carta o PayPal.<\/p><\/div><\/div><\/div><\/div><\/li><li class=\"filterDiv per_i_utenti\"><a class=\"accordion-thumb\" href=\"#\">Voglio cancellare il mio abbonamento.<\/a><div class=\"accordion-panel\"><div class=\"page\" title=\"Page 2\"><div class=\"layoutArea\"><div class=\"column\"><p>E\u0300 possibile annullare l'abbonamento accedendo a I miei abbonamenti da questo link <a href=\"https:\/\/t.pretopay.com\/purchases.\">https:\/\/t.pretopay.com\/purchases.<\/a><\/p><\/div><\/div><\/div><\/div><\/li><li class=\"filterDiv per_i_utenti\"><a class=\"accordion-thumb\" href=\"#\">Voglio parlare con un assistente Pretopay.<\/a><div class=\"accordion-panel\"><div class=\"page\" title=\"Page 2\"><div class=\"layoutArea\"><div class=\"column\"><p>Scrivici su Telegram a <a href=\"https:\/\/t.me\/Creatorsptpbot\">https:\/\/t.me\/Creatorsptpbot<\/a><\/p><\/div><\/div><\/div><\/div><\/li><li class=\"filterDiv per_i_creator\"><a class=\"accordion-thumb\" href=\"#\">Come posso iniziare a utilizzare Pretopay?<\/a><div class=\"accordion-panel\"><div class=\"page\" title=\"Page 5\"><div class=\"layoutArea\"><div class=\"column\"><p>Per iniziare a utilizzare Pretopay, e\u0300 necessario registrarsi <a href=\"https:\/\/t.pretopay.com\/register-form\">qui<\/a>, compilare il modulo di registrazione e il team di convalida convalidera\u0300 il conto entro un periodo massimo di 48 ore.<\/p><\/div><\/div><\/div><\/div><\/li><li class=\"filterDiv per_i_creator\"><a class=\"accordion-thumb\" href=\"#\">Come posso creare un prodotto in Pretopay e iniziare a vendere?<\/a><div class=\"accordion-panel\"><div class=\"page\" title=\"Page 5\"><div class=\"layoutArea\"><div class=\"column\"><p>In questo <a href=\"https:\/\/youtu.be\/dvbwb-aRhZU\">tutorial<\/a> spieghiamo come creare un prodotto in modo semplice e veloce.<\/p><\/div><\/div><\/div><\/div><\/li><li class=\"filterDiv per_i_creator\"><a class=\"accordion-thumb\" href=\"#\">Ho a disposizione un supporto tecnico per i miei utenti?<\/a><div class=\"accordion-panel\"><div class=\"page\" title=\"Page 5\"><div class=\"layoutArea\"><div class=\"column\"><p>Si\u0300, condividete @supportptpbot con i vostri follower e il team di supporto di Pretopay si occupera\u0300 di qualsiasi problema nell'acquisto del servizio.<\/p><\/div><\/div><\/div><\/div><\/li><li class=\"filterDiv per_i_creator\"><a class=\"accordion-thumb\" href=\"#\">Come posso contattare direttamente il team di Pretopay?<\/a><div class=\"accordion-panel\"><div class=\"page\" title=\"Page 5\"><div class=\"layoutArea\"><div class=\"column\"><p>Potete contattare @creatorsptpbot su Telegram e vi forniremo assistenza 24\/7 per qualsiasi domanda.<\/p><\/div><\/div><\/div><\/div><\/li><li class=\"filterDiv per_i_creator\"><a class=\"accordion-thumb\" href=\"#\">Quando \u00e8 la data di pagamento?<\/a><div class=\"accordion-panel\"><div class=\"page\" title=\"Page 5\"><div class=\"layoutArea\"><div class=\"column\"><p>Se, alla fine del mese solare, il vostro saldo cumulativo supera i 100 dollari, il pagamento verra\u0300 effettuato 15 giorni dopo la fine del mese, per un importo pari al saldo del vostro conto. Il pagamento verra\u0300 effettuato il giorno 15 e potrebbe richiedere da 1 a 3 giorni lavorativi per essere visualizzato sul conto.<\/p><\/div><\/div><\/div><\/div><\/li><li class=\"filterDiv per_i_creator\"><a class=\"accordion-thumb\" href=\"#\">Qual \u00e8 l'importo minimo necessario per ricevere un pagamento?<\/a><div class=\"accordion-panel\"><div class=\"page\" title=\"Page 5\"><div class=\"layoutArea\"><div class=\"column\"><p>Quando il saldo dei vostri guadagni cumulativi raggiunge i 100 dollari. Se non raggiungete i 100 dollari in un determinato mese, aggiungeremo i guadagni a quelli del mese successivo fino a raggiungere l'importo minimo.<\/p><p class=\"p1\">Ad esempio, se versate 35 dollari a marzo e 80 dollari ad aprile, il saldo di marzo verr\u00e0 aggiunto a quello di aprile e riceverete un pagamento per entrambi i mesi il 15 maggio, tramite il metodo di pagamento scelto.<\/p><\/div><\/div><\/div><\/div><\/li><li class=\"filterDiv per_i_creator\"><a class=\"accordion-thumb\" href=\"#\">Come posso vedere i miei pagamenti precedenti?<\/a><div class=\"accordion-panel\"><div class=\"page\" title=\"Page 6\"><div class=\"layoutArea\"><div class=\"column\"><p>E\u0300 possibile visualizzare i pagamenti precedenti dalla piattaforma, cliccando sul menu quando si accede alla sezione Dashboard. Troverete un elenco completo degli importi pagati per ciascuno dei mesi, con l'indicazione dell'importo netto da pagare ottenuto dalle commissioni di ciascuna delle vendite effettuate da Pretopay per i vostri contenuti.<\/p><\/div><\/div><\/div><\/div><\/li><li class=\"filterDiv per_i_creator\"><a class=\"accordion-thumb\" href=\"#\">Come posso cambiare il metodo di pagamento?<\/a><div class=\"accordion-panel\"><div class=\"page\" title=\"Page 6\"><div class=\"layoutArea\"><div class=\"column\"><p>Per modificare il metodo di pagamento, accedete al menu Modifica profilo, nella sezione Fatturazione avrete accesso a tutti i dati relativi alle vostre impostazioni di fatturazione in Pretopay, compresi i diversi metodi di pagamento disponibili sulla piattaforma.<\/p><p>Le modifiche apportate al metodo di pagamento avranno effetto immediato, ma si rifletteranno sul pagamento successivo solo se effettuate prima del 10 del mese. Le modifiche apportate dopo il 9 del mese si rifletteranno sul mese successivo.<\/p><p>Ricordate che se modificate i dati del vostro conto dopo il 9 del mese, non saremo in grado di effettuare i pagamenti fino a quando il processo non sara\u0300 completato, il che potrebbe causare ritardi nei vostri pagamenti.<\/p><\/div><\/div><\/div><\/div><\/li>    <\/ul>\n  <\/div>\n\n<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Qualche dubbio? Qui troverai le risposte a tutti i tuoi<\/p>\n<div class=\"read-more-wrapper\"><a class=\"more-link read-more-link\" href=\"https:\/\/www.pretopay.com\/it\/faqs\/\">Read More<\/a><\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Faqs | Pretopay<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pretopay.com\/it\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Faqs | Pretopay\" \/>\n<meta property=\"og:description\" content=\"Qualche dubbio? 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